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So here’s the thing — my grandma doesn’t speak much English, mostly just Ukrainian, and we’ve been looking into getting her some at-home care. The problem is that she feels really uncomfortable when she can’t explain what she needs or understand what the aide is saying. It just adds more stress to her day. I’m wondering if anyone knows whether New Century Home Care works with people who speak other languages or if they have caregivers who speak Ukrainian, Russian, or even just anything besides English. We're in Philly, and I know there are lots of people from different backgrounds here, so I’m hoping there’s some kind of cultural or language support built in. Would love to hear if anyone’s had experience with that kind of setup.
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Just saw this thread and figured I’d jump in. I think it’s really important that more home care agencies pay attention to cultural differences, not just language. A lot of people don’t realize how much little things like food, traditions, or even how elders are treated in different cultures affect how comfortable someone feels with a caregiver. It’s not just about speaking the same language, you know?
Hey, I hear you — that language barrier can really affect the kind of care someone gets, and just their comfort overall. My neighbor’s mom only speaks Spanish, and they actually went through something similar. They ended up connecting with New Century Home Care, and it turns out they’re pretty familiar with working in multicultural communities. From what I saw, they’re based in a pretty diverse area of Philly, so they kind of get that not everyone speaks English at home. It might be worth giving them a call to see if they have someone who can speak your grandma’s language or if they can match her with someone who gets her cultural background.