How Smarter AI Can Run Your Outreach
- Gathoni Njenga
- Aug 12
- 2 min read
How early-stage ventures can progress from basic automation to AI that independently plans and executes outreach campaigns—with care and oversight
SoulCycle cofounders Julie Rice and Elizabeth Cutler
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Early-stage businesses often begin their sales journey with basic automation tools—a few templated emails, some scheduling software, maybe a rule-based CRM. While these systems are useful, they still rely heavily on human input for decision-making and campaign design.
The next frontier is what McKinsey calls agentic AI: systems that not only generate content but also plan, execute, and adapt multi-step sales sequences—including outreach, follow-ups, and retargeting—without constant human prompts. These tools operate as goal-driven agents, using real-time signals to decide when and how to act.
According to TechRadar, legacy automation leaves much value untapped: 73% of insights generated by traditional AI are never acted upon. Agentic AI closes this gap by acting on insights instantly—sending a follow-up within minutes of a prospect clicking a link, or automatically adjusting a message if engagement metrics drop.
Why This Matters for Startups
A GlobalData study labeled agentic AI the foundation of “Automation 2.0,” reporting $1.8 billion in venture funding for companies building these systems in 2024. Early adopters in sales and marketing are already leveraging AI to autonomously run multi-channel campaigns, from email to LinkedIn to retargeted ads—while still allowing humans to review and override.
In Salesforce’s latest CMO survey, 87% of marketing leaders said aligning automation with ROI measurement was a top priority. Agentic AI directly supports this by tying every automated action to measurable business outcomes.
A Three-Phase Evolution
Assisted workflows – Tools help sales reps manage tasks, send templated emails, and track responses.
Integrated agentic outreach – AI plans dynamic, multi-step sequences, adapts timing and content based on live feedback, and escalates only when necessary.
Agentic campaigns with oversight – Fully autonomous outreach systems operate continuously, while humans monitor dashboards, approve sensitive actions, and adjust long-term strategy.
This approach maintains personalization and brand alignment, avoiding the risk of “robotic” messaging.

Caution and Control
The Financial Times warns about “agent sprawl”—where too many semi-autonomous systems run without central oversight. Startups should ensure transparency, keep clear action logs, and integrate AI agents into a governance framework. A second-mover strategy—watching how early adopters handle scaling—can be a safer path while technology and regulations mature.
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